Terms of Service
Welcome to Catholic Events! Catholic Events Ltd ("Catholic Events", "we", "us") exists to help you discover, share, and experience Catholic events that nourish your faith and connect you with the wider Catholic community. We do this through our website, tools, and event discovery platform (collectively, the "Services").
Please read on to understand the terms that govern your use of our Services. If you have any questions, feedback, or concerns, feel free to reach out to us at: support@catholicevents.co.uk.
Definitions
Publisher / Organiser means an individual or organisation that creates, manages, or publishes events on the platform, including authorised team members acting on its behalf.
1. Acceptance of Terms
By accessing and using Catholic Events, you accept and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree, please do not use the site.
2. Use License
Permission is granted to temporarily access the materials on Catholic Events for personal, non-commercial, and transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not modify, copy, or redistribute the materials for any public or commercial purpose.
3. User Account
To access certain features, you may be required to create an account. You agree to provide a valid email address and keep it up to date. You are not required to use your real name. You are responsible for maintaining the confidentiality of your account and for all activities that occur under it.
4. Organiser Responsibilities
If you use our Publisher Suite to create or manage events, you agree that:
- All information provided about your organisation and events is accurate, complete, and not misleading
- You have the authority to represent the organisation you register
- Events listed reflect genuine, lawful activities consistent with Catholic teaching
- You will promptly update information if circumstances change
- You will respond to reasonable verification requests in a timely manner
5. Verification & Approval Rights
To maintain platform quality and user safety, we reserve the right to:
- Verify organiser identities, organisations, and events
- Request additional information before approving or publishing events
- Delay, reject, suspend, or remove events or organiser accounts that do not meet our verification or quality standards
- Use a combination of automated systems and manual review to assess content
Verification does not imply endorsement and does not create liability. While we take reasonable steps to verify organisers and events, verification is a limited platform quality check only. It does not constitute an approval of the organiser's conduct, event safety arrangements, or on-site operations, and does not create any duty of care or liability on the part of Catholic Events in respect of those matters. We do not guarantee the accuracy, safety, or legality of events listed on the platform. Users should exercise their own judgement when attending events.
6. Event Publication
Submission of an event does not guarantee publication, prominence, or continued availability on the platform. We may remove or deprioritise events at our discretion to maintain platform quality and relevance.
Failure to comply with verification requests, or repeated submission of misleading, inaccurate, or inappropriate events, may result in suspension or termination of organiser access.
7. Prohibited Content and Conduct
You must not use Catholic Events to publish, promote, or distribute content that is unlawful, fraudulent, misleading, threatening, abusive, harassing, hateful, sexually explicit, or that promotes violence, terrorism, weapons trafficking, or illegal drugs.
You must not submit content that infringes another person's intellectual property, privacy, publicity, or other legal rights. You must not spam users, attempt to bypass platform safeguards, or interfere with the operation or security of the Services.
Events and listings should be intended for a Catholic audience and presented respectfully. Content that materially misrepresents Catholic affiliation, teaching, or purpose may be restricted or removed under sections 5 and 6.
8. User Content, Intellectual Property, and Reporting
You are responsible for the accuracy and legality of content you create, submit, or publish through Catholic Events. By submitting content, you grant Catholic Events a non-exclusive, worldwide, royalty-free license to host, store, reproduce, and display that content as needed to operate, secure, and improve the Services.
If you believe content on the platform infringes your copyright or trademark, or otherwise violates these Terms, please report it to support@catholicevents.co.uk with enough detail for us to investigate, including the relevant URL and the basis of your complaint.
9. Enforcement Actions
If we reasonably believe these Terms have been violated, we may take enforcement action, including content removal, event de-listing, reduced distribution, temporary suspension, or account termination.
We may apply immediate restrictions for severe or repeated violations, or where necessary to protect users, organisers, or platform integrity. These enforcement rights are additional to, and do not limit, sections 5 and 6.
10. Disclaimer
The materials on Catholic Events are provided "as is". Catholic Events makes no warranties, expressed or implied, and disclaims all warranties including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
11. Limitations
In no event shall Catholic Events or its partners be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the platform or materials on the site.
12. Liability for Event Attendance
Catholic Events provides a platform to discover and access events run by third-party organisers. Decisions about event safety, access, supervision, safeguarding, and on-site operations are made solely by the organiser and/or venue, not by Catholic Events. Any verification carried out by Catholic Events under section 5 is a limited platform quality check and does not transfer responsibility for those matters to Catholic Events.
To the extent permitted by law, Catholic Events is not responsible for injury, illness, death, property loss, theft, cancellation losses, travel/accommodation losses, or other damages arising from attendance at, travel to/from, or participation in events listed on the platform, whether or not the event was verified by Catholic Events.
Users should assess whether an event is suitable for them and follow organiser and venue guidance. This section is intended to be read alongside section 5 (Verification & Approval Rights) and section 11 (Limitations).
13. Payments, Fees, and Contributions
We use Stripe (or another payment provider we may designate) to process booking payments and contributions. By submitting payment details, you authorise the applicable provider to charge your chosen payment method for the amount shown at checkout.
Depending on organiser settings, booking and payment processing fees may either be added to the attendee's checkout total or absorbed by the organiser. Where applicable, fees are presented at checkout before you complete payment.
Fee calculations may include fixed amounts, percentage amounts, or tiered pricing based on ticket and/or contribution subtotals. The applicable totals are displayed in checkout and in payment confirmations.
For paid event registrations, refunds, cancellations, and disputes may depend on organiser policy, applicable law, and payment processor or card-network rules. Processing a payment, refund, or dispute does not by itself make Catholic Events the supplier of the event.
Catholic Events may also accept voluntary contributions payable directly to Catholic Events, including recurring contributions. If you choose a recurring contribution, your payment method will be charged automatically until you cancel through Stripe's receipt links or by visiting our subscription management page.
For Stripe's terms and privacy information, please refer to Stripe's Terms of Service and Stripe's Privacy Policy.
14. Data Protection and Processing of Personal Data
14.1 Roles of the parties
For the purposes of UK GDPR (the UK General Data Protection Regulation as defined in the Data Protection Act 2018) and applicable data protection law:
- Where an Organiser collects personal data from attendees, registrants or other individuals through the Platform (including via registration forms, ticketing, and event communications), the Organiser is the Controller of that personal data and Catholic Events acts as a Processor on the Organiser's behalf.
- Catholic Events remains the Controller in respect of personal data it processes for its own purposes (for example, account administration, platform security, and aggregate analytics), which is governed by our Privacy Policy.
This section 14 constitutes the data processing agreement required by Article 28(3) of the UK GDPR between the Organiser (Controller) and Catholic Events (Processor). No separately signed agreement is required; acceptance of these Terms constitutes acceptance of this section.
14.2 Subject-matter, duration, nature and purpose
Catholic Events processes personal data to host, store, collect, organise, retrieve, transmit and delete personal data as necessary to provide the Platform's event listing, registration, ticketing, payment-facilitation and communication features, for the term of the Organiser's account and until personal data is returned or deleted in accordance with section 14.9.
14.3 Types of personal data and categories of data subjects
Data subjects are the Organiser's event attendees, registrants, ticket purchasers, and other individuals whose data the Organiser submits to or collects through the Platform. Types of personal data include names, email addresses, other contact details, responses to registration or ticketing form fields configured by the Organiser, ticket and order metadata, and payment-related metadata. The specific personal data collected is determined by the form fields the Organiser chooses to configure.
Special category data: the Organiser is solely responsible for determining whether any form field it configures collects special category personal data (Article 9 UK GDPR — for example health, accessibility, dietary requirements, or religious-belief information) and for ensuring it has a valid Article 9 condition (typically the data subject's explicit consent) before collecting it. See section 14.10.
14.4 Processing on documented instructions
Catholic Events shall process personal data only on the Organiser's documented instructions, including with regard to transfers to a third country, unless required to do so by law (in which case Catholic Events shall, where legally permitted, inform the Organiser before processing). The Organiser's instructions are constituted by these Terms and by the Organiser's configuration and use of the Platform.
14.5 Confidentiality
Catholic Events shall ensure that persons authorised to process the personal data are bound by an appropriate obligation of confidentiality.
14.6 Security of processing
Catholic Events implements appropriate technical and organisational measures to ensure security appropriate to the risk, including: application-layer encryption of registration and order form responses at rest (AES-256-GCM); encryption of data in transit (TLS); access controls restricting personal data to authorised personnel and to the relevant Organiser; hosting of primary personal data within the United Kingdom and/or European Economic Area; and measures to restore availability and access to personal data in a timely manner in the event of an incident.
14.7 Sub-processors
The Organiser provides general authorisation for Catholic Events to engage sub-processors to assist in providing the Platform. The current list of sub-processors with their role and hosting location is set out in the Privacy Policy (section 5 — "Who We Share Your Data With") and currently includes Stripe (payments), MailerSend (email delivery), Neon (database hosting), Upstash (caching), Vercel (application hosting), PostHog (product analytics), Google Places (location data), and NextAuth-supported identity providers (authentication). Catholic Events imposes data protection obligations on each sub-processor no less protective than those in this section, and shall give the Organiser reasonable prior notice of any addition or replacement of a sub-processor by updating the Privacy Policy.
14.8 Assistance to the Organiser
Taking into account the nature of the processing and the information available to it, Catholic Events shall assist the Organiser in fulfilling its obligations to respond to data subject rights requests (access, rectification, erasure, restriction, portability, objection) and in ensuring compliance with its obligations regarding security, breach notification, and data protection impact assessments. Organisers may request such assistance by contacting support@catholicevents.co.uk with the subject line "Data Protection". Catholic Events shall notify the Organiser without undue delay after becoming aware of a personal data breach affecting the Organiser's personal data.
14.9 Return and deletion
At the Organiser's choice, Catholic Events shall delete or return all personal data processed on the Organiser's behalf after the end of the provision of services relating to the processing, and delete existing copies unless retention is required by law (for example, retention of payment and transaction records for accounting and tax purposes). Standard retention periods are set out in the Privacy Policy.
14.10 Organiser obligations and warranties
The Organiser warrants and undertakes that:
- it has a valid lawful basis under Article 6 UK GDPR for each category of personal data it collects through the Platform, and, where applicable, a valid Article 9 condition for any special category data (including, where the basis is explicit consent, that such consent has been or will be obtained in a manner that meets Article 9(2)(a) UK GDPR before the data is collected);
- it will collect only personal data that is adequate, relevant, and limited to what is necessary for its stated purpose;
- it will provide attendees and registrants with the information required by Articles 13 and 14 UK GDPR (including the Organiser's identity and the purposes of processing);
- its instructions to Catholic Events comply with applicable data protection law.
14.11 Audit
Catholic Events shall make available to the Organiser information reasonably necessary to demonstrate compliance with the obligations in this section, and shall allow for and contribute to audits, including inspections, conducted by the Organiser or an auditor mandated by the Organiser, subject to reasonable confidentiality, security, frequency, and notice conditions.
15. Organiser Indemnity
The Organiser agrees to indemnify, defend, and hold harmless Catholic Events and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
- the Organiser's events, activities, or on-site operations (including any injury, illness, death, or property damage suffered by attendees);
- the Organiser's breach of these Terms (including the data protection obligations in section 14);
- any claim by an attendee, registrant, or third party arising from the Organiser's conduct, content, or event;
- the Organiser's processing of personal data (including special category data) in breach of applicable data protection law or in breach of the warranties in section 14.10.
This indemnity applies whether or not the relevant event was verified or approved by Catholic Events under section 5.
16. Third-Party Links
Catholic Events may contain links to third-party websites, including event registration pages. We do not control or endorse these sites and are not responsible for their content, availability, or any transactions conducted through them.
17. Modifications to Terms
Catholic Events reserves the right to revise these Terms of Service at any time without notice. By using the site, you agree to be bound by the current version. We may notify users of significant changes, but it is your responsibility to review these terms periodically.
18. Eligibility
You must be at least 18 years old to use Catholic Events. By accessing the site, you confirm that you meet this requirement.
19. Revisions and Accuracy
The materials appearing on Catholic Events could include technical, typographical, or photographic errors. Catholic Events does not warrant that any of the materials are accurate, complete, or current.
20. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of this site shall be subject to the exclusive jurisdiction of the courts of England and Wales.
21. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at support@catholicevents.co.uk. For data protection matters, please use the subject line "Data Protection".